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1. How do I take care of a mirror to make it last longer?

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To remove stains from daily use of the mirror, it is recommended to wipe the mirror only with a clean, soft cloth, along with standard mirror cleaners that are neutral and free of abrasive materials. Preparations with strong acidic or basic substances must not be used as they could cause permanent damage to the mirror surface. More stubborn stains (eg grease, cosmetics, etc.) can be removed with deerskin cleansing skin), which has once been soaked in lukewarm water and then squeezed thoroughly. After wiping, the surface of the mirror should not remain damp and no droplets should adhere to the edges. To ensure the longest possible service life of the protective coating of the mirror, it is necessary to prevent permanent moisture at the edges of the mirror.

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2. What is the degree of protection IP44?

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Indicates the degree of resistance of electrical equipment against the ingress of foreign bodies and the ingress of liquids, especially water. For products installed above the washbasin, a minimum degree of protection IP44 is required, which provides protection against contact and intrusion of very small foreign objects of> 1 mm and is also protected against water splashing from all angles.

3. What is a CRI index?

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The so-called The color rendering index is an assessment of the fidelity of a color perception created by lighting from a light source, compared to what color perception would result from the light of the sun. The value can be from 0 to 100. An index value of 0 means that colors cannot be recognized under this illumination, while a value of 100 gives these colors most perfectly.

4. What color should I choose - temperature - light?

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The so-called The chromaticity temperature is given in Kelvin (K). The more Kelvin, the more white to blue the light. The light of a candle or light bulb is yellowish, its temperature ranges from 1000 to 4500 K. Typical daylight at noon and strobe light has a temperature of around 5,000 to 7,000 K.

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5. How do I mount the mirror?

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A mirror is an electrical device that should only be installed by an authorized technician. The assembly procedure is described in the printed installation instructions enclosed with the mirror. You can run detailed video installation instructions in your mobile device via the QR code on the box or on the mirror's nameplate. If necessary, you can visit the website of our company and the section dedicated to your products, where the manuals are available for download.

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6. How do I fix a lighted LED strip?

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A mirror is an electrical device that should only be repaired by an authorized technician. Consult our sales department directly for repair or replacement of the LED strip (info@trigapartners.com)

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7. How do I fix a bad switch?

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A mirror is an electrical device that should only be repaired by an authorized technician. Consult our sales department directly for repair or replacement of the circuit breaker (info@trigapartners.com)

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8. What should I do if the mirror flashes or does not light?

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First check the switch for visible damage. Then check that the circuit breaker in the control cabinet or the circuit breaker for the bathroom is not switched off. With the circuit breaker off, you can try to remove the mirror from the wall and check the connection of the supply cable to the mirror terminal block for loose wires in the terminal block. If you do not find any problem and the mirror still does not light, write down the "serial number" of the product from the mirror's nameplate and contact our sales department (info@trigapartners.com)

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9. What should I do if I find scratches or other damage on the mirror after delivery and unpacking?

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Contact our sales department immediately (info@trigapartners.com)